Privacy Policy for Umoja.Chat

1. Information We Collect

A. Information You Provide

We may collect the following information when you use Umoja Chat:

• Personal Information: Name, email address, or other identifying information (optional for registration or feedback purposes).
• User Input: Text and queries entered into the chatbot for processing and responses.

B. Automatically Collected Information

When you access Umoja Chat, we may collect:

• Device Information: IP address, browser type, operating system, and device identifiers.
• Usage Data: Interactions with the platform, such as features used and session duration.
• Cookies and Tracking Data: Cookies and similar technologies to improve functionality and user experience.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve Umoja Chat services.
• Respond to user queries and enhance AI responses.
• Conduct research and analysis to optimize the platform.
• Communicate updates, new features, or promotional materials (if opted-in).
• Ensure the security and integrity of our platform.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share information in the following circumstances:

• With Service Providers: To help us operate and improve Umoja Chat (e.g., hosting providers, analytics tools).
• Legal Compliance: If required by law or in response to valid legal requests.
• To Protect Rights: To enforce our Terms and Conditions or protect the rights, property, or safety of Umoja Chat users and partners.

4. Data Security

We implement appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These include:

• Encryption of sensitive data.
• Regular security audits and updates.
• Access controls to limit data exposure.

However, no online platform is 100% secure, and we cannot guarantee the absolute security of your data.

5. Data Retention

• User Input: Retained temporarily to improve AI responses and user experience.
• Account Information: Retained for as long as your account is active. You may request deletion of your account and data at any time.

6. Cookies and Tracking Technologies

Umoja Chat uses cookies and similar technologies to:

• Save user preferences.
• Analyze platform performance and usage.
• Provide personalized experiences.

You can control or disable cookies through your browser settings, but this may impact platform functionality.

7. Third-Party Links

Umoja Chat may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.

8. Children's Privacy

Umoja Chat is designed for users aged 13 and above. We do not knowingly collect personal information from children under 13. If we become aware of such data, we will delete it promptly.

9. Your Rights

Depending on your location, you may have the following rights regarding your data:

• Access and Portability: Request a copy of your data.
• Correction: Request corrections to your information.
• Deletion: Request deletion of your data.
• Opt-Out: Opt-out of promotional communications.

To exercise these rights, contact us at [email protected].

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. Your continued use of Umoja Chat constitutes acceptance of the revised policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: